Please read these Terms of Service carefully before using Social Growth Factory’s services.
The use of services provided by Social Growth Factory establishes agreement to these terms, so you should first read them carefully. By registering or using any of our services you agree that you have read and fully understand the following Terms of Service of this agreement.
Social Growth Factory is not affiliated with Instagram, Facebook, Twitter or any social media site or service except as a user or advertiser or social media service provider. You agree that it is your sole responsibility to comply with all Instagram, Facebook, Twitter or other social media sites rules and all laws, rules, and regulations that apply to you concerning sites that are receiving services from Social Growth Factory. This includes but not limited to Copyright, Trademark, Fair Use, Privacy or any other Intellectual Property rights.
Social Growth Factory is not responsible for any or all actions that you take or perform using Instagram, Facebook, Twitter, or other social media. The appropriateness or legal status of any posts to your account is solely your responsibility.
Obtaining or accessing Social Growth Factory’s services requires access to social media password(s). We require your login credentials in order to authenticate your account and provide our service. We don’t give away or otherwise distribute your password to any third parties. Any changes or updates to your password(s) will directly affect Social Growth Factory’s ability to provide service(s), it is your responsibility to inform and update this information with Social Growth Factory.
The expected amount of followers, likes and comments is not guaranteed to you in any way. Audience engagement is not guaranteed. Engaging an audience is based on you content. Social Growth Factory works to bring your content to the attention of your target audiences but cannot guarantee that the target audience will become engaged, follow or otherwise show an interest in your content. We can’t guarantee the continuous, uninterrupted or error-free operability of the services.
Social Growth Factory does not have any control over who becomes a follower; we offer no protection from spam, fake, inactive or otherwise unwanted followers. It is always your responsibility to take appropriate action to block or otherwise disengage unwanted users from your account.
We reserve the right to modify, suspend or limit any offered service(s) at any time without notice. Social Growth Factory when possible will apply its best efforts to provide reasonable notice to you when such change is or has occurred.
Social Growth Factory may at its sole discretion modify or terminate any and all service(s) when Social Growth Factory becomes aware of a violation by you or your agent in connection to Social Growth Factory, Facebook or other social media sites Terms of Service or a breach of any applicable rule, regulation or law that you are subject to without prior notice to you.
We reserve the right to refuse access to the Social Growth Factory Service(s) to anyone for any reason at any time.
You use Social Growth Factory’s services at your own risk. We are not responsible for your actions and their consequences. We are not to blame if your social media account(s) are banned for any reason. If such a case were to occur, we can provide information on steps you can take to regain access.
PAYMENT. By subscribing to any of our growth services, you are committed to pay the recurring amount specified in your plan. Payments not received by the due date may result in account suspension. We reserve the right to refuse service until all past due invoices are paid. All materials or property managed by us, including access to social media account(s) as well as work performed, may be retained as security until all just claims are satisfied.
CANCELLATION. Cancellation must be completed three (3) days in advance of next invoice date to avoid next billing cycle charge. Cancellation form must be completed in order to stop all activity on the account and discontinue billing. It is your sole responsibility to check whether the Terms have changed. Once a subscription has been cancelled, Social Growth Factory will fulfill services until the end of the billing cycle unless otherwise requested by the Client.
PERMISSIONS. Social Growth Factory retains the right to use any results produced for marketing and self promotional purposes. This includes posting statistical data along with the Client’s name, Instagram username, company name and any quote given by the Client, or any portion thereof, on its website, affiliates and related entities websites, as well as on Social Media in a form of Instagram Stories, Facebook Posts, Tweet or any other form of online publishing. Social Growth Factory is not responsible for the content or the accuracy of such information.
Social Growth Factory does not guarantee that your new followers will interact with your future uploads, we simply guarantee you to get the followers you pay for and interaction during the process. All future uploads will be ignored unless an Automatic Likes package is purchased.
L4L / DM LIKES / ENGAGEMENT PODS MANAGEMENT
Social Growth Factory is responsible for keeping L4L threads active in order to avoid getting our client’s account blocked which will not only eliminate the thread from future use, but will also negatively affect the client’s account. During periods when the client is not posting, we will keep the threads active by dropping other accounts for likes and comments and returning those likes and comments. We will also occasionally use active L4L accounts to build threads in other L4L accounts in our network so that we have backups and are able to process likes and comments on demand for our clients.
Every website will display “Website by Squeakworks” in the footer with a link to our website. This can be removed upon request for a small fee.
LOGO DESIGN, GRAPHIC DESIGN, WEB DESIGN/DEVELOPMENT & MARKETING FUNNEL SERVICES
PAYMENT. Payment is to made in full in order to proceed with any web design, graphic design, or marketing funnel service unless otherwise agreed upon. Orders are processed once payment is received. Any amounts of payment due may not be withheld and we reserve the right to cease work without prejudice if amounts are not paid when due.
ADDITIONAL WORK. Additional work beyond the scope of work specified in the product description will be billed separately unless otherwise noted.
CLIENT RESPONSIBILITIES. This will be a collaborative, professional relationship of equals where mutual professional respect, courtesy and consideration are expected. Due to the virtual nature of the relationship, you understands the importance of communication, especially via email, and agree to respond to questions, requests and communications from Social Growth Factory in a timely manner. You understand that we may require detailed clarification of projects in order to meet expectations and provide the best support and highest quality of work.
APPROVALS AND PROOFING. There are several stages of the approval and proofing process. Sometimes several proofs of concept are needed before the design is finalized and submitted for final approval. Approval of proofs, mockups, or other completed artwork must be made no later than 48 hours from time delivered or late charges may apply.
TERMINATION. Projects may be terminated by either party for any reason with advance written notice of intent to cancel. Fees are due in full for the intended period of cancellation if proper notice is not provided.
Since Social Growth Factory is offering non-tangible irrevocable goods we do not issue refunds once the order completed. This includes setup fees. As a customer you are responsible for understanding this upon purchasing any of the services displayed our site. However, we realize that exceptional circumstance can take place with regard to the character of the services we provide. Therefore, we DO honor requests for the refund for the following reasons:
Non-delivery of the service: in some cases the process times are slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed. We will not honor requests for a refund when we have notified customers about possible delays before ordering.
Service not as described: Such issues should be reported to our support department within 7 days from the date of purchase. Clear evidence must be provided proving that the service is not as described on the website. Complaints which are based merely on the client’s false expectations or wishes are not honored.
Our support team is always eager to assist you and deliver highly professional support in a timely manner.
OWNERSHIP. As between Social Growth Factory and client, Social Growth Factory is the sole and exclusive owner of any and all Social Growth Factory Products and its Intellectual Property Rights contained therein. “Intellectual Property Rights” means any and all rights existing from time to time in any jurisdiction under patent law, copyright law, moral rights law, trade secret law, trademark law, unfair competition law, or other similar rights existing anywhere in the world.
TRADEMARK LICENSE. Client grants Social Growth Factory a non-exclusive, royalty-free, transferable, sub-licensable, irrevocable right and license, to use and reproduce Client’s trademarks and intellectual property (the “Trademarks” or “Intellectual Property”) in any reasonable manner in connection with the advertising, promotion and marketing required to achieve the Services required. This License will be terminated immediately upon termination of Service.
CLIENT REPRESENTATION. Client represents and warrants to Social Growth Factory that: (1) Client is the sole owner of its Intellectual Property; (2) its Intellectual Property does not violate any patent, copyright, trademark, trade secret, or other rights of any third-party, and (3) Client has full the right to enter into this Agreement, is authorized to grant the rights set forth herein, and that the consent of no other party is necessary.
PAYMENT. Payment will be provided by credit card, Paypal, Zelle or other agreed upon method.
LIMITED LIABILITY. Should an error appear in an advertisement, Social Growth Factory disclaims any and all liability. Social Growth Factory will not be liable for any delays in delivery, and/or non-delivery, in the event of an act of God, network difficulty, electronic outage, hosting outage, feasibility or reliability of the Social Growth Factory website, and the feasibility or reliability of any third party website, server, or technology. In no event will Social Growth Factory be liable for any failure, disruption, downtime, interruption, miscalculation, delay, inaccuracy, or other non-performance related to the Social Growth Factory website.
UNDER NO CIRCUMSTANCES WILL SOCIAL GROWTH FACTORY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, FOR LOST INCOME OR PROFITS, IN ANY WAY ARISING OUT OF OR RELATED TO THIS AGREEMENT, EVEN IF SOCIAL GROWTH FACTORY HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES.
This Agreement constitutes the entire agreement and understanding between the parties in connection with the transaction hereby contemplated.
NO ASSUMPTION OF LIABILITIES
The parties agree that Social Growth Factory will not acquire, assume or otherwise become responsible or liable for any debts, liabilities, taxes or obligations of the Client to any person or entity, whether fixed or contingent, known or unknown, choate or inchoate, liquidated or unliquidated, secured or unsecured or otherwise including, without limitation, obligations and liabilities arising as a result of any legal or equitable action or judicial or administrative proceeding initiated at any time before, in respect of anything done, suffered to be done or omitted to be done.
Social Growth Factory bears no liability over instances relating to the business of the Client.
You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via the payment processor used. Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to terminate your account on our website and/or permanently ban your IP address.
We reserve the right, in our sole discretion, to change these Terms of Service from time to time. You agree that we may notify you of the Updated Terms by posting them on our website or via e-mail, and that your use of the Service(s) or accessing the Social Growth Factory website after the effective date of the Updated Terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the Updated Terms. Therefore, you should review these Terms of Service and any Updated Terms before using the Service. The Updated Terms will be effective as of the time of posting, or such later date as may be specified in the Updated Terms, and will apply to your use and receiving Service(s) from that point forward. These Terms of Service will govern any disputes arising before the effective date of any Updated Terms.
This document was last updated on February 18, 2019.